Say It Right Every Time | Say It Right Everytime - The Complete Communication Book by Miles Cartes
Say It Right Every Time (also known as Say It Right Everytime) is the definitive guide to mastering difficult conversations. This comprehensive communication skills book provides proven scripts and frameworks for workplace and personal conversations. Learn assertiveness, boundary setting, salary negotiation, conflict resolution, and confident communication.
The Conversations You Avoid Are Costing You More Than You Realize
You rehearse the conversation twelve times in your head. You know exactly what you want to say. But when the moment comes, your voice cracks. You backpedal. You soften every statement with 'I just think maybe...' and 'I don't want to be difficult, but...'
You say yes when you mean no—then resent yourself for it. You avoid the conflict until it festers into something worse. You replay what you should have said at 3 AM, knowing that moment is gone forever.
The promotion goes to someone less qualified who simply asked for it with confidence. The boundary you needed to set stays unset. The relationship slowly erodes—not from lack of love, but from failure to communicate clearly.
These aren't dramatic failures. They're quiet ones. Death by a thousand unsaid or mis-said words. And somewhere along the way, you absorbed a dangerous myth: that good communicators are born, not made.
Here's How It Works
Four parts. Fifteen chapters. Complete transformation.
You'll Understand Why You've Been Getting It Wrong
It's not a personality flaw. It's not that you're 'bad with people.' You've simply been missing structure where you had only instinct. The C.E.C. Framework reveals exactly which element—Clarity, Empathy, or Confidence—you're unconsciously sacrificing in difficult moments. Once you see the pattern, you can't unsee it. And once you can't unsee it, you can finally fix it.
You'll Have the Exact Words When You Need Them
No more blanking in the moment. No more 'I should have said...' at 3 AM. This book gives you battle-tested scripts for fifteen critical scenarios—asking for raises, setting boundaries, giving feedback, ending relationships, resolving conflicts—with bracketed customization points so you can make them yours. When the conversation comes, you won't be searching for words. You'll be delivering them.
You'll Trust Yourself to Handle Whatever Comes
Confidence doesn't come from never messing up. It comes from knowing you can recover when you do. After implementing these frameworks, difficult conversations will shift from impossible to difficult, and from difficult to manageable. You'll walk into your manager's office, sit across from your partner, face the conflict you've been avoiding—and you'll trust yourself to handle it. That's the transformation.
What Readers Are Saying
"I used the salary negotiation script word-for-word. Got the raise—first time I've ever asked for one without apologizing halfway through."
"The S.T.O.P. framework for saying no changed my relationship with my calendar. I've reclaimed at least 5 hours a week from meetings I didn't need to attend."
"Finally set boundaries with my mother after 15 years of avoiding the conversation. The script in Chapter 5 gave me the exact words. She didn't love it, but she respected it."
"I've read a dozen communication books. This is the first one that's actually practical. Scripts I can use tomorrow, not theory I'll forget next week."
"Used the A.C.T. apology formula with my husband after a fight that had been festering for weeks. First time an apology actually resolved something instead of just creating a temporary ceasefire."
"The 30-day plan at the end is worth the price alone. I'm on day 18 and I've already had three conversations I would have avoided a month ago."
"I used the salary negotiation script word-for-word. Got the raise—first time I've ever asked for one without apologizing halfway through."
"The S.T.O.P. framework for saying no changed my relationship with my calendar. I've reclaimed at least 5 hours a week from meetings I didn't need to attend."
"Finally set boundaries with my mother after 15 years of avoiding the conversation. The script in Chapter 5 gave me the exact words. She didn't love it, but she respected it."
"I've read a dozen communication books. This is the first one that's actually practical. Scripts I can use tomorrow, not theory I'll forget next week."
"Used the A.C.T. apology formula with my husband after a fight that had been festering for weeks. First time an apology actually resolved something instead of just creating a temporary ceasefire."
"The 30-day plan at the end is worth the price alone. I'm on day 18 and I've already had three conversations I would have avoided a month ago."
"I used the salary negotiation script word-for-word. Got the raise—first time I've ever asked for one without apologizing halfway through."
"The S.T.O.P. framework for saying no changed my relationship with my calendar. I've reclaimed at least 5 hours a week from meetings I didn't need to attend."
"Finally set boundaries with my mother after 15 years of avoiding the conversation. The script in Chapter 5 gave me the exact words. She didn't love it, but she respected it."
"I've read a dozen communication books. This is the first one that's actually practical. Scripts I can use tomorrow, not theory I'll forget next week."
"Used the A.C.T. apology formula with my husband after a fight that had been festering for weeks. First time an apology actually resolved something instead of just creating a temporary ceasefire."
"The 30-day plan at the end is worth the price alone. I'm on day 18 and I've already had three conversations I would have avoided a month ago."
This Book vs Other Books
Practical Application
Framework Depth
Work + Personal Coverage
Implementation Support
Before/After Examples
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